Dubai Metro passengers are facing major delays this morning
UPDATE: The Red Line is back to normal.
Hundreds of Dubai Metro passengers were stranded during the Monday morning rush hour due to a technical glitch.
Commuters had been reporting delays since around 7am, with long queues forming at stations along the Red Line (the Green Line was working fine).
Around midday, Dubai’s Road and Transport Authority (RTA) released a statement on Twitter apologizing for the disruption.
We apologize to #DubaiMetro commuters along the Rashidiya and Jebel Ali direction 1/3
— RTA (@RTA_Dubai) November 6, 2017
specifically between Jumeirah Lakes Towers and UAE Exchange stations, as a result of a technical fault that is currently being resolved.2/3
— RTA (@RTA_Dubai) November 6, 2017
The #RTA team is working to restore the service as soon as possible.
— RTA (@RTA_Dubai) November 6, 2017
Shortly after, the RTA said the service was back to normal.
RTA announces the return of Dubai metro service to normal.1/2
— RTA (@RTA_Dubai) November 6, 2017
RTA thanks the Dubai metro users for their cooperation with the operation team at the station and wishes them a pleasant journey onwards.2/2
— RTA (@RTA_Dubai) November 6, 2017
Many passengers had taken to social media throughout the morning to report the delays.
Due to major delays kindly avoid the #DubaiMetro today. It’s really crowded and everyone is stranded. This is #burjuman since 7.30am. pic.twitter.com/uHagLYbAAl
— Sonia (@SoniaKhiara) November 6, 2017
No trains coming from UAE exchange to JLT.
Train from Rashidiya terminating then turning back. No signs, no announcements #dubaimetro— Mïchelle (@misharelli) November 6, 2017
Been stuck in the metro for a good hour now, I have midterms and I’m late. #dubaimetro
— jonaxx boys’ wifey (@letmefangurl) November 6, 2017
Not the usual sight of Dubai metro.#dubaitrain #DubaiMetro #rtadubai #dubailife pic.twitter.com/TxOCJxmL0W
— Map That Out (@mapthatout) November 6, 2017
Around 9am, one Twitter user said they saw the driverless metro being operated manually.
In all these years today is the first time I have seen a manually operated #DubaiMetro !!!
Wonder what went wrong? @RTA_Dubai— SiddiquiSb (@sobzjee) November 6, 2017
The metro delays have also put pressure on alternative forms of transport, with Twitter users reporting a shortage of RTA taxis on Monday morning.
.@CareemUAE to the rescue this morning! Hardly any @RTA_Dubai taxis available to take following the Dubai metro delay.
— Rachel رايتشل (@_rachel_lewis) November 6, 2017
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