Emirates cabin crew could soon be wearing augmented reality goggles
Sci-fi glasses could help staff know more about your travel habits
Emirates is one of the most high-tech airlines on the planet, offering its passengers state-of-the-art on-board entertainment systems and a whole slew of mod cons across its fancier classes – massage chairs, anyone?
The Dubai-based airline is reportedly looking into ways to upgrade the passenger experience even further, by potentially equipping its staff with augmented reality glasses.
This would allow cabin crew and check-in staff to view information such as a passenger’s name and travel habits – allowing for an overall more personalised level of service – simply by looking at them.
“We could enhance customer service tremendously,” noted Emirates’ Chief Digital and Innovation Officer Christoph Mueller in an article from Bloomberg. “The customer will want to interact in a completely different way.”
There is talk of travellers also being provided with the high-tech eyewear in an effort to assist navigating airports or browsing food menus onboard.