GCC airports will soon offer baggage tracking apps to passengers
Say goodbye to lost luggage, forever…
As anyone who has ever had their baggage misplaced can tell you, attempting to track it down can result in a nightmare of expensive phone calls, trips back to the airport and hurriedly bought, ill-fitting clothes.
That may all be about to change, however, as some of the major airports in the GCC get set to implement a new system that will let airline passengers track their baggage in real time.
According to a report published by The Khaleej Times, the International Air Transport Association (IATA) has issued a circular encouraging airlines and airports to build a baggage tracking system, enabling them to work in conjunction with ground handlers to offer a more streamlined experience for their customers.
Speaking during a panel at the Airports Show currently underway at the Dubai International Convention and Exhibition Centre, the CEO of Oman Airports confirmed that they are working on a tracking app scheduled to be rolled out in Q2 or Q3 of 2019. Any passengers flying from an Oman airport will be able to follow their luggage (which will be tagged with a barcode) from check-in to loading, all the way to baggage claim at the end of their journey.
A senior official from the Bahrain Airport Company, also present at the panel, said that they are also working on a similar app, with additional capabilities to enhance customer experience.
There was no confirmation on if a similar service will be coming to any of the UAE’s international airports, but with just how technologically advanced Dubai International Airport is, we can’t imagine that it will be too far behind.