Must know: Important phone numbers in Dubai

Written by:
Madie Murphy
8th September 2025

Both tourists and residents should be aware of these important phone numbers in Dubai

Look, we know there’s an app for everything now; however, sometimes we just need to hear a human voice. These are the phone numbers you need to be aware of if you’re in Dubai, either living or visiting.

Emergency numbers in Dubai

Police – 999

To call the emergency line for Dubai police, it’s 999. This should be called when reporting a crime, accident, or need for police intervention.

Ambulance – 998

An ambulance should be called when there is a serious medical emergency. Whether it’s an accident, sudden illness, or other health emergency, the Dubai Ambulance Service is available around the clock.

Fire – 997

For fire-related emergencies, Dubai Fire and Rescue are on hand to help, whether it’s a building fire, forest fire, or anything else fire-related. There are 20 fire stations situated around the city and the fire brigade has an average response time of just eight minutes.

Electricity Failure – 991

For any electrical emergencies such as power outages, short circuits, and electrical hazards.

Water Emergency – 992

For water-related emergencies, contact DEWA in Dubai through the above number.

Coast Guard – 996

The number to use if there are boating accidents or anything related to the sea.

Pharmacies

Aster Pharmacy – 800 700 600

Aster Pharmacy is open 24/7 and is always on hand to deliver anything you need around Dubai. This should give you peace of mind if you or a loved one falls sick.

Life Pharmacy 04 344 1122

Another big brand pharmacy who are contactable 24/7.

Other useful phone numbers in Dubai

CAFU 800 692 238

If you’re stuck on the road in Dubai (or Abu Dhabi), or if you’ve run out of petrol, need a jumpstart or have a flat tyre, CAFU can come to your rescue on the road.

Dubai Municipality – 800 900

For any civic issues, whether related to health, safety, or hygiene, the Dubai Municipality provides a helpline at 800 900 for complaints or enquiries about public services, including pest control, sanitation, and maintenance.

Dubai Police Call Centre – 901

This is for non-emergency enquiries.

Dubai International Airport – 04 224 5555

Contact the airport by dialling the above number for queries about lost and found, flight status, or passport control.

Dubai Taxi – 800 88088

To contact Dubai Taxi Company, call the number above for enquiries, concerns, or help.

Road and Traffic Authority Dubai (RTA) – 800 90 90

For queries relating to driving, public transport, licences, and more, this call centre is on hand to help.